TradeKey would like all the transactions between our members to be mutually beneficial.TradeKey.com has always committed itself to providing a safe-trading environment for buyers and suppliers, although we cannot guarantee nor undertakes the resolution of any dispute. We at TradeKey take strict action against any registered member found to be deliberately engaged in illegal activities using our platform.
In response to your complaint we take strict action against the member who violate their Membership privileges at Tradekey.com, this includes issuing a warning, deducting Trust Points and subsequently disabling such accounts. Often time’s suppliers will try and resolve disputes in response to a negative feedback.
In order to Report Fraud, kindly follow the Steps described below.
1. Go To the Specific Company Profile For Which You Would Like To Report Fraud
2. Click On Report Fraud
3. In the Feedback Form Which Appears, kindly fill out the Fraud Details
4. Please do not forget to attach the Scans of Any Relevant Document, for example:
· Evidence to show your correspondence with the supplier via Tradekey Platform i.e (E-mail saved in your Message Center)
· Name of person you dealt with
· Scans of Payment Receipts (JPEG, JPG, PDF) (e.g. Western Union, Bank Wire Transfers, Credit Card receipts)
· Email Correspondence (Ms Word)
· Pictures of the Product.
· Pictures of the Product Packing as receiver from the Supplier
Once your Fraud Complaint has been submitted, it will be addressed by the Fraud Department at Tradekey.com
Also, please do try and get in touch with local law enforcement so that legal action may be taken against this company if necessary.
Re: HOW TO REPORT FRAUD
I have emails, my payment receipt, the invoice and pictures of the Shoes they sent my customer. What I want is my $600 to be refunded to me. People like this gives TradeKey a bad name. The deal I made with them was to pay $600 to deliver the Camera and Lens then I would pay the balance after delivery.