Manual Checks To Avoid Scam

By Optimus Prime on Feb 23, 2011 4:19
Here are also some Manuals Checks for the Customers so that there are least chances of being scammed.

Manual Checks

Name and phone number

  • Look out for a supplier whose name is not correctly formatted and/or shows nonsense details. Check the electoral role for the shopper's details using a service such as www.192.com.
  • A mobile phone as the contact number is riskier.
  • If the supplier has provided a landline, use one of the free web-based look-up programs such as (UK only) http://www.ukphoneinfo.com/section/tci/locator.shtml to check that the area code of the phone number matches the address

 Addresses

Remember: a fraudster who has obtained card data by copying elements from a card will not usually have the genuine user's billing address and will have to make one up. Look out for:

  • an incomplete billing address
  • a supplier who refuses to confirm their credit/debit card and billing address details
  • a delivery address that's not the same as the billing address
  • an export delivery address, particularly to certain countries (please refer to the table in Country Checks for a list of high risk countries)
  • a temporary address such as a hotel or boarding house
  • Deliveries to airports or other unlikely addresses such as industrial estates if it's not a business to business transaction.

These aren’t necessarily evidence of fraud. A supplier on holiday, for example, may request delivery to a hotel and not the billing address. But they are all worth checking. Consider using the Electoral Register in the UK or your local equivalent to check names and addresses.

If you are not convinced your customer is geniune after carrying out the checks above, consider checking the suppliers ID to try and confirm they are the geniune cardholder by requesting a copy of:

  • a passport and/or driving license
  • a utility bill with an address that matches the billing address provided
  • a bank statement or credit card statement showing the correct billing address (sensitive data can be obscured by the supplier)

Remember, you as the merchant have responsibility for how you manage confidential or sensitive information, so you'll need to destroy or securely file this information after you've used it.

 Email

  • Refuse to contact the Supplier on Email Address other than the registered on TradeKey.com.
  •  Websites such as www.verify-email.org can also help confirm whether the email address actually exists, although it doesn't work with all email providers.
  • Send an email to the email address supplied to confirm that it exists. If it doesn’t it may be returned by your email server as undeliverable.
  • Suppiers  often enter their email addresses wrongly: for example, another character where the '@' symbol should be or misspelling of .co.uk, .com. You might detect obvious misspelling by comparing the supplier’s name with their email address
  • if you can’t identify an obvious problem and you can’t make contact by email, try the phone number the supplier provided.

 IP address

Check the IP address supplied on the order confirmation matches the shopper's billing country using a free IP address lookup tool such as http://www.ip-to-location.com/free.asp. You can find similar tools by carrying out a web search for 'IP look up tools' or similar.

[Originally Posted by Shan Ahmed]
 
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Canada
TCP: 5591

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USA
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Re: Manual Checks To Avoid Scam (Tradekey must also do more)

By BR Home Products on Mar 1, 2011 18:12
Some buyers are giving ratings and comments on the sellers profile page and reporting to the Tradekey fraud dept  -- like me.  However, then Tradekey doesn't  note the buyer's rating/comments on the seller's trustpoint page, profile page, etc.  Just putting points and how many feedbacks there have been is woefully inadequate, as I just witnessed another person get ripped off by the same company I did, but had my comments been put on the sellers page/trustpoints page/profile page, it would likely have prevented it.

As my very first buy using Tradekey was an apparent scam, this site must be chock full of scammers. 

Sure Tradekey is growing -- growing in fraud sellers and victims.

If Tradekey wants to enjoy favorable status and grow in legitimate ways, it also needs to place all buyer's ratings/comments on the seller's front page, on the seller's trust points page and on the seller's profile page.
Canada
TCP: 5591

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Re: Manual Checks To Avoid Scam

By Optimus Prime on Mar 21, 2011 6:54
@BR Home Products: Actually, after checking your complaint status, the Trust Points were deducted on the 18th of February 2011 and you were asked to confirm within 2 working days if the seller had made any attempts to reconcile. However you contacted us on the 26th of February 2011, Eight Days after the Trust Points were deducted and 6 days past the cushion period you were provided. Therefore, based on the delay from your end in confirming, the seller couldn't be suspended any earlier; although he could have been if you would have replied back after the 2-day period as you requested.

Furthermore, allow me to clarify that deducting Trust Points is the first step in your complaint resolution process that TradeKey takes. Once the Trust Points are deducted, sellers become more cooperative to try and resolve your account. This is crucial as suspending an account immediately can kill any chance of resolving an issue, which would be unfair to buyers.

Also, there is an apparent misconception that Trust Points are for sale, which obviously they aren't. If they were, there would be a pricing plan for them at the Package quotations page, which there isn't. Trust Points are only awarded based on authentic membership documentation, certification of registration, and verification of corporate bank account information.

I hope the above helps clarify any confusions you may have had.
Pakistan
TCP: -444

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Re: Manual Checks To Avoid Scam

By ghazi The member is currently suspended from TradeKey portal on Jun 10, 2011 9:15
 ALL BUYER WILL SEE THE SELLER SHIPMENT OF THERE COUNTRY  HOW MUCH % THEY SEND TO THAT COUNTRY WHEN YOU HAVE TRUST ON THE SUPPLIER THE MAKE YOUR ORDER 
SUPPLIER OR SCAM CAN TAKE SMALL PAYMENT TO SCAM ASK FIRST HALF PAYMENT FIRST 
WHEN BUYER GOT THERE PARCEL THEN SEND THE REST PAYMENT...ONLY THEY PAYMENT 
THAT YOU CAN SEND EASY, TRUST THE SUPPLIERS.
Guam
TCP: 162

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Re: Manual Checks To Avoid Scam

By Hank Hill on Aug 30, 2014 4:14
 Rob Graves lives!

China no likey!

Chinese=scammers.

Word, life.